Privacy Policy

Information we collect

We collect the following types of personal data:

• Account Information

  Name, email address, and password when you register.

• Business & Financial Data

  Information related to business assets, accounts, and financial details you submit as part of a handoff transaction.

• Login Credentials & Account Access

  Credentials or account access details you choose to transfer through the platform as part of a handoff.

• Payment Information

  Billing details collected securely through our payment processor. We do not store full payment card data on our servers.

• Usage Data

  Pages visited, features used, IP address, browser type, and device information.

• Communications

  Messages or correspondence you send us.

How we use your information

• To provide, operate, and improve the Handoff platform
• To process payments and manage your account
• To send you transactional emails and service updates
• To send you marketing communications from Handoff about our products and services
• To share your email and relevant data with trusted third-party partners for promotional or upsell purposes — you may opt out at any time
• To comply with legal obligations
• To detect, investigate, and prevent fraudulent or unauthorized activity

Third-party sharing

We may share your personal data with third parties in the following circumstances:

• Service Providers

  Third parties who help us operate our platform (e.g., payment processors, email providers, analytics tools).

• Business Partners

  Partners with whom Handoff has an established relationship for co-marketing or complementary service offerings. By using Handoff, you consent to receiving communications from these partners.

• Legal Compliance

  When required by law, regulation, or court order.

• Business Transfers

  In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell your personal data to third parties in exchange for payment.

Cookies and online advertising

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting app.retention.com/optout . You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting rb2b.com/rb2b-gdpr-opt-out .

Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Your rights

Depending on your location, you may have the following rights:

• US (CCPA)

  Right to know what data we collect, right to delete your data, right to opt out of data sharing for marketing purposes.

• EU / UK (GDPR / UK GDPR)

  Right to access, correct, delete, restrict, or port your data. Right to withdraw consent at any time. Right to lodge a complaint with your local supervisory authority.

• Canada (PIPEDA)

  Right to access and correct your personal information.

To exercise any of these rights, contact us at:  support@handoff.fyi

Data security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. By using Handoff, you acknowledge and accept this inherent risk. Handoff is not liable for unauthorized access resulting from circumstances beyond our reasonable control.

Children's privacy

Handoff is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform. Continued use of Handoff after changes take effect constitutes your acceptance of the updated policy.

Contact us

For privacy-related inquiries, contact us at:  support@handoff.fyi

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